The benefit year-end is June 30th. Be sure all benefit claims dated from July 1, 2017 to June 30, 2018 are submitted to Sun Life no later than September 30, 2018. Late claim submissions will not be reimbursed.
Review all responses you receive from Sun Life and follow up with them at 1-800-361-6212 if there is any question regarding accuracy (e.g. denial of a claim due to excess of maximum limit).
If you still have questions regarding your benefits after contacting Sun Life, please contact the HR Service Centre at 905-525-9140, ext. 22247.
To find out more details on your benefits or how to submit claims electronically visit: http://www.workingatmcmaster.ca/retirees/index.php