The benefit year-end is June 30th. Please ensure all benefit claims dated from July 1, 2015 to June 30, 2016 are submitted to Sun Life no later than 90 days following the end of the benefit year [September 30, 2016].
Late claim submissions will not be reimbursed.
Please review all responses you receive from Sun Life. Human Resources Services works with Sun Life continually to increase the accuracy of the claims approval process. However, we recommend that all retirees review their claim responses and follow up with Sun Life if there is any question regarding accuracy (e.g. denial of a claim due to exceeding maximum limit).
Please contact Sun Life at 1-800-361-6212.
After contacting Sun Life, should you still have questions regarding your benefits, please contact the HR Service Centre at 905-525-9140, ext. 22247. To find out more details on your benefits or how to submit claims electronically, visit the McMaster Human Resources Retiree Information page.