Email, computing & connectivity

McMaster email account (McMaster Mail)

MAC ID and password

  • your MAC ID is a unique, common identifier enabling a single sign-on for a number of McMaster systems and applications, e.g. email, online library resources, on-campus wireless access, etc.
  • all retirees have their MAC IDs for life
  • your MAC ID is not the same as your employee number -- in most cases it is the same as the part of your McMaster email address before the @ symbol
  • if you do not have a MAC ID, you can contact the UTS Service Desk at 905 525-9140 ext. 24357 or by email at
  • you are required to change your MAC ID password every year

More info

TrendMicro antivirus/antispy software

  • the official internet security software of McMaster University
  • available to retirees, students, staff, faculty and alumni
  • can be purchased by retirees for personal use for an annual fee of $13.50 from the Mac Micro Computer Department, McMaster University Campus Store, Gilmour Hall
  • a valid university ID card is required to purchase the software license
  • the license is valid for 1 year from the date of activation

See also

On-campus Wi-Fi access

  • UTS supports wireless network access using Wi-Fi technology in many areas across campus such as the Student Centre, libraries, lobby areas where people gather, and most classrooms
  • requires authentication using your MAC ID account
  • securely encrypts data over the air and is supported by most current operating systems
  • more info at the UTS Mac-WiFi web site

Virtual Private Network (VPN)

  • the VPN allows you to connect to the McMaster University network from any off-campus computer and appear as though your computer is on campus
  • it also provides extra security by encrypting data to and from your computer
  • more info at the UTS VPN web site

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