Emergency medical & trip cancellation/interruption
As part of the retiree extended health plan, eligible McMaster retirees (and their eligible dependents) who live in Canada are provided with emergency medical coverage when they travel outside their home province and to other countries. This coverage is provided through Sun Life Financial. Sun Life will pay 100% of the cost of qualified emergency services up to a lifetime maximum of $10,000.
Claims for this plan are handled by Sun Life’s emergency travel assistance partner, Allianz Global Assistance.
Allianz Assistance is available 24 hours a day and toll-free numbers are:
It is important to contact Allianz Assistance before incurring expenses, so they can coordinate your claim. Claims submission: Allianz Global Assistance, P.O. Box 277, Waterloo, ON Canada N2J 4A4
Human Resources has provided a summary of the coverage provided by this plan, which includes a printable travel card to take with you when you travel. You may also contact the HR Service Centre at 905-525-9140, extension 22247, for information.
For important additional information about emergency medical coverage, see
- Discussion and detailed instructions -- how to use the McMaster Retiree $10,000 Out-of-Province/Country Emergency Medical Coverage
Here is a card that you can complete and carry with you when you travel.