Travel insurance

As part of the retiree extended health plan, eligible McMaster retirees (and their eligible dependents) who live in Canada are provided with emergency travel assistance when they travel outside their home province and to other countries for up to 60 consecutive days. This coverage is provided through Sun Life Financial. Sun Life will pay 100% of the cost of qualified emergency services up to a lifetime maximum of $10,000.

Claims for this plan are handled by Sun Life’s emergency travel assistance partner, Global Excel Management (GEM) .

GEM is available 24 hours a day and toll-free numbers are:

It is important to contact GEM before incurring expenses, so they can coordinate your claim.

Human Resources has provided a summary of the coverage provided by this plan, which includes a printable travel card to take with you when you travel. You may also contact the HR Service Centre at 905-525-9140, extension 22247, for information.

For important additional information about emergency medical coverage, see

• McMaster HR: McMaster Retiree Out of Province/Country Emergency Medical Coverage Summary and printable travel card (pdf)

• MURAnews: Pros and cons -- when should you use your McMaster coverage as a deductible?

• MURAnews: An update on out-of-province/country health insurance

Here is a card that you can complete and carry with you when you travel.