Travel insurance

Emergency medical & trip cancellation/interruption

McMaster retiree $10,000 out-of-province/country emergency medical coverage

As part of the retiree extended health plan, eligible McMaster retirees (and their eligible dependents) who live in Canada are provided with emergency medical coverage when they travel outside their home province and to other countries. This coverage is provided through Sun Life Financial. Sun Life will pay 100% of the cost of qualified emergency services up to a lifetime maximum of $10,000.

Claims for this plan are handled by Sun Life’s emergency travel assistance partner, Global Excel Management (GEM) .

GEM is available 24 hours a day and toll-free numbers are:

  • in USA or Canada 1-800-511-4610
  • from anywhere else: 1‐519‐514‐0351 (Call collect through an international operator)

It is important to contact GEM before incurring expenses, so they can coordinate your claim.

Human Resources has provided a summary of the coverage provided by this plan, which includes a printable travel card to take with you when you travel. You may also contact the HR Service Centre at 905-525-9140, extension 22247, for information.

For important additional information about emergency medical coverage, see

Here is a card that you can complete and carry with you when you travel.

Comprehensive travel / trip cancellation insurance through CURAC

MURA has a long-standing policy of not endorsing any insurance provider, but you may wish to get more information and a quote from one of these companies, which offer group discounts to MURA members through MURA's membership in CURAC, College and University Retiree Associations of Canada. 

Comprehensive travel insurance: MEDOC Travel Insurance (Johnson Inc.)

Stand-alone trip cancellation/interruption insurance: Johnson Inc.

  • for those who already have out-of-province/country medical insurance
  • see CURAC's website for more information

Retired Teachers of Ontario RTO/ERO Travel Insurance

      • RTO/ERO does not offer stand-alone travel insurance, however their full extended health care package includes competitive travel/trip cancellation insurance 
      • see details at CURAC's website

See alsoTravel & extended health insurance now available, MURAnews, Fall 2018  

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