Sun Life currently provides McMaster University’s health, dental and travel insurance benefits.
You can reach Sun Life
More information regarding Sun Life is available at the McMaster Human Resources web site at Working at McMaster > My Sun Life – Easy Online Access to Your Benefits Information & Claims.
Some of the things you can do online through Sun Life’s web site or mobile apps:
Benefit year & annual claims deadlines
Please note that the benefit year for McMaster plans starts on July 1 and ends on June 30 of each year. You have three months after the end of each benefit year to submit claims. After that deadline, claims are not considered. Be sure to submit all claims before Sept 30 of each year.
Anniversary dates of certain benefits
Do check each plan carefully for the "anniversary date" of each benefit. If you submit a claim one day or more before your eligibility takes effect, it will not be considered. For example, if claims for eyeglasses are honoured once every two years, submitting a claim one year and 350 days after the previous claim will result in no payment. You must wait the full period before the benefit is honoured.