Retiree Out-of-Province/Country Emergency Medical Coverage: Contact Information and Travel Card, Winter 2017

January 20, 2017 3:00 PM | Anonymous

As part of the retiree extended health plan, eligible McMaster retirees (and their eligible dependents) who live in Canada are provided with emergency medical coverage when they travel outside their home province and to other countries. This coverage is provided through Sun Life Financial. Sun Life will pay 100% of the cost of qualified emergency services up to a lifetime maximum of $10,000.

Please note that claims for this plan are now handled by Sun Life’s emergency travel assistance partner, Allianz Global Assistance.

Allianz Assistance is available 24 hours a day and toll-free numbers are as follows:

  • In USA or Canada 1-800-511-4610
  • Elsewhere 1-519-514-0351 (call collect if available)
  • Fax 1-519-514-0374

Claims submission: Allianz Global Assistance, P.O. Box 277, Waterloo, ON Canada N2J 4A4

Human Resources has provided a summary of the coverage provided by this plan. You may also contact the HR Service Centre at 905-525-9140, extension 22247, for this information.

See also

Here is a card that you can complete and carry with you when you travel.

Updated September 2021

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